Shipping Policy – Effective Date: January 7, 2025

At SnapshotSuri, we are committed to delivering your baby products quickly and efficiently. Below is our shipping policy that outlines how we handle your order and delivery.

1. Processing Time

  • All orders placed through our website are typically processed within 1-2 business days from the time the order is confirmed, excluding weekends and holidays.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods

We offer a variety of shipping options for both domestic and international orders, including standard and expedited shipping methods. The available options and associated costs will be shown during checkout based on your location.

3. Domestic Shipping

  • We currently offer domestic shipping to all addresses within the United States.
  • Shipping fees will be calculated at checkout based on the weight of your order and the shipping method you choose.
  • Estimated Delivery Time: Delivery time will depend on the shipping method selected at checkout and your location. Generally, delivery times range from 3-7 business days for standard shipping. Expedited shipping options may take 1-3 business days.

4. International Shipping

  • We offer international shipping to select countries. If you are located outside of the United States, please check the availability of international shipping at checkout.
  • Shipping fees will vary depending on your location and the size of your order. You will be informed of the shipping fees during checkout.
  • Customs and Duties: International orders may be subject to customs duties, taxes, or additional fees that are the responsibility of the customer. These charges are determined by your local customs office, and we recommend that you check with them before placing an order.
  • Estimated Delivery Time: International orders generally take 7-14 business days to arrive, depending on the destination country and shipping method chosen.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package via the carrier’s website.

  • If your tracking information indicates that your order is delayed or lost, please contact us immediately at info@snapshotsuri.com or (630) 466-2656 for assistance.

6. Shipping Restrictions

  • We are unable to ship to P.O. Boxes, Freight Forwarding Services, or certain remote areas due to carrier restrictions.
  • If your shipping address falls under one of these restrictions, we will notify you and request an alternative address for delivery.

7. Lost or Damaged Items

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund based on the situation.
  • We are not responsible for lost or damaged packages once they have been delivered to the specified shipping address. However, we will assist you with filing a claim with the shipping carrier.

8. Delivery Issues

  • If the delivery of your package is delayed or experiences issues, please check the tracking information first. If you need further assistance, please contact our customer support team at info@snapshotsuri.com or (630) 466-2656.

9. Contact Information

If you have any questions regarding your order or shipping, please feel free to contact our customer support team:

  • Email: info@snapshotsuri.com
  • Phone: (630) 466-2656
  • Address: 623 Birch St, Sugar Grove, Illinois (IL), 60554, United States

We appreciate your trust in SnapshotSuri, and we look forward to delivering high-quality baby products to you and your family!

Thank you for choosing SnapshotSuri for your baby product needs.