Sales Policy – Effective Date: January 7, 2025

At SnapshotSuri, we are dedicated to providing our customers with high-quality baby products. To ensure a smooth shopping experience, we have outlined the following Sales Policy. This policy governs the terms and conditions of all transactions made through our website or customer service channels.

1. Pricing and Payment

  • All prices are listed in USD and are subject to change without notice. Prices will be confirmed at the time of purchase.
  • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
  • Taxes: Sales tax will be applied to orders as required by local regulations. The final tax amount will be calculated at checkout based on your shipping address.

2. Order Confirmation

  • Once your order is placed, you will receive an order confirmation email. This email will include the details of your order, including item(s) purchased, total cost, and estimated shipping date.
  • Orders are subject to product availability and may be canceled if the item(s) is out of stock. In such cases, we will notify you and provide options for replacement or a full refund.

3. Order Processing

  • Orders are typically processed within 1-2 business days of receipt.
  • After processing, you will receive a shipping confirmation email with tracking details.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Sales Transactions

  • All sales are final once an order has been confirmed and shipped.
  • We may offer promotions, discounts, or coupon codes from time to time. These offers are subject to change and may have specific terms and conditions, including expiration dates and usage limits.
  • Discount codes cannot be applied after checkout. Ensure that any applicable discount is entered before completing the payment.

5. Shipping

  • Shipping fees are calculated at checkout based on the weight of your order and the delivery address.
  • We offer various shipping methods, and the estimated delivery time will be provided during checkout. Delivery times are estimates and may vary depending on external factors, such as carrier delays.
  • We currently ship to United States addresses. International shipping may be available upon request or in select circumstances.
  • Customers are responsible for any customs duties, taxes, or additional fees that may apply to international orders.

6. Cancellations

  • If you wish to cancel an order, please contact our Customer Support team immediately at info@snapshotsuri.com or call (630) 466-2656. We will do our best to accommodate cancellation requests, but please note that once an order is shipped, it cannot be canceled.

7. Refunds and Returns

  • Refunds: We accept returns in accordance with our Refund and Returns Policy. Once we receive your returned item, a refund will be processed to your original payment method within 7-10 business days.
  • Restocking Fees: In some cases, a restocking fee may be applied to returned items. This fee will be outlined during the return process if applicable.

8. Warranty and Product Guarantee

  • All products sold by SnapshotSuri come with a manufacturer warranty (if applicable). For warranty inquiries, please refer to the product’s specific warranty information, or contact our support team for assistance.
  • If an item is defective, we will provide a full refund or replacement in accordance with our Refund and Returns Policy.

9. Customer Support

If you have any questions or concerns regarding your purchase or need assistance, please contact our customer support team:

  • Email: info@snapshotsuri.com
  • Phone: (630) 466-2656
  • Address: 623 Birch St, Sugar Grove, Illinois (IL), 60554, United States

Thank you for shopping with SnapshotSuri! We are committed to providing excellent customer service and delivering the best baby products to you and your family. If you have any issues or inquiries regarding your order, we are here to help.